cancellation policy

Right of Withdrawal

No right of withdrawal for commercial customers (B2B)
Our offer is exclusively for entrepreneurs within the meaning of § 14 BGB (German Civil Code). For commercial customers, there is no statutory right of withdrawal. Withdrawal from the contract or return of goods is only possible within the scope of the statutory warranty for defective or incorrectly delivered goods.

Individual Solutions:
Should you have questions about a purchase already made or a return request in an exceptional case, please contact us directly. Together, we will find a customer-oriented solution.

"The right of withdrawal applies exclusively to consumers within the meaning of §13 BGB / §1 KSchG (AT). Entrepreneurs within the meaning of §14 BGB / §1 UGB (AT), who purchase goods for commercial or professional purposes, have no statutory right of withdrawal."